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Message Regarding Prince George County Mortgage Escrow Error

Message Regarding Prince George County Mortgage Escrow Error



                                                                 County of Prince George, Virginia

                    pg co logo  
   

Board of Supervisors

Floyd M. Brown, Jr. – Chairman
Marlene J. Waymack – Vice Chair
Alan R. Carmichael
Donald R. Hunter
T.J. Webb

 
 

Percy C. Ashcraft
County Administrator
Phone:      (804) 722-8600
Facsimile: (804) 732-3604

 
 

 

FOR IMMEDIATE RELEASE

November 19, 2021

For further information contact:

Susan Vargo, Treasurer
(804) 722-8750
Email: svargo@princegeorgecountyva.gov

 

Message Regarding Prince George County Mortgage Escrow Error

We want to apologize for the error regarding your real estate tax payments, and the Treasurer’s Office is working to remedy the error.

The Treasurer’s Office provided an electronic file to mortgage escrow and servicing agents on October 12, 2021 that incorrectly included real estate taxes due for the entire year instead of the first half that is due on December 5.  A corrected file was sent to mortgage escrow and servicing agents on November 1, 2021, with a notification that a corrected file was being provided.  The Treasurer’s Office has only received real estate tax payments from lenders and servicing agents for the first installment (half) that is due on December 5 and did not receive real estate tax payments for the entire year.

The servicing agents, who may have collected taxes for the entire year from your mortgage lenders, are in the process of providing refunds to your lenders so that your escrow accounts can be credited for the other half.  The Treasurer’s Office is regularly communicating with mortgage escrow and servicing agents to urge that corrective action be taken as quickly as possible.  We appreciate your patience while these corrections are posted to your escrow account. We recommend that you communicate with your mortgage lender after the refund has posted to your escrow account and request either a recalculation of your monthly escrow payment or a refund from your escrow account.

We again apologize for any inconvenience and will make every effort to ensure this does not happen again.

Susan C. Vargo
Treasurer, Prince George County

 

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