Frequently Asked Questions

Frequently Asked Questions

Stormwater Utility Program
Frequently Asked Questions

Technical Assistance

If you have a technical question about the County's stormwater utility fee, please contact the Prince George County Utilities Department at (804)722-8706

Billing Questions

If you have a general tax billing question or a specific question about your account balance, please contact the County's Treasurer's Office at (804)722-8750.  Business hours are 8:30 am to 5:00 pm, Monday through Friday.

Waiver Applications

A fee waiver may be granted when a property owner installs approved methods for eliminating runoff at their property.  An application is required to be filed with the Utilities Department, detailing the system proposed by the property owner, method of installation and materials to be used.  Once the application is reviewed and approved, an approved inspection of the completed installation is also required.  Applications can be obtained by clicking here or at the department's office located on the second floor of the County's Administration Building, 6602 Courts Drive, Prince George.


1.  What is the Stormwater Utility fee?
A stormwater utility fee is a fee that produces revenue that is used to improve drainage, control flooding, improve water quality and implement local, state and federal stormwater regulations.  The stormwater utility fee is charged to each developed property, because impervious surfaces cause surface run-off.  Revenues from the fee may only be used for these purposes.

2.  When did the fee go into effect?
The stormwater utility fee was adopted on March 25, 2014, and the first fees were collected on the June 2014 real estate tax bills.

3.  Why is the user fee based on impervious surfaces?
Stormwater from runoff from individual properties can be directly attributed to the amounts of impervious surfaces on the property.  Impervious and compacted surfaces allow the water to fill up ditches, pipes and streams more quickly, increasing the potential for street and/or storm system flooding during heavy rains and increasing maintenance and repair requirements.

4.  What is the difference between an impervious surface area and a pervious surface area?
Impervious surface areas are those areas that prevent or impede the infiltration of stormwater into the soil.  Common impervious areas include, but are not limited to, rooftops, sidewalks, walkways, patio areas, driveways, parking lots, storage areas, compacted stone, and permanent awnings.  Pervious surface areas include undeveloped lands, lawns, gardens, and other forms of vegetative cover.

5.  Who pays the Stormwater Utility fee?
Only developed properties are charged a stormwater fee.  Properties paying the fee will include residential properties, commercial and industrial properties, non-profit organizations, colleges/universities, state and federal owned properties and parking lots.

6.  Do tax exempt properties have to pay?
Yes, because it is a fee, like a sewer or water bill, which is not a property tax.  Also, the fee may not be tax deductible for owner-occupied residential properties.

7.  Do other localities have stormwater utilities?
Yes, there are approximately 1,300 stormwater utilities in several states, including Virginia.  The localities that adopted stormwater utilities selected this approach because it is both fair and equitable to owners of developed properties.

8.  I am on a septic or private sewer system.  Do I have to pay this bill?
Yes.  All properties benefit from the stormwater management program.  There is no relationship between the County's water/sanitary systems and the stormwater management program or fee.

9.  Why do I have to pay when I do not have any drainage problems?
Everyone in the County benefits from the Stormwater Management Program.  As stormwater runs off your property, the County will now have a program and funding to manage the increase in runoff and pollutants.  Direct benefits may include complying with Federal and State mandates, protecting your property from upstream runoff, protecting property downstream from your runoff, providing safe roadways, and improving water quality.

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